Privacy Policy

WHO WE ARE

This is the privacy policy of Tillfield Limited, a company registered in England and Wales (number 2045948) and whose registered office is at 2 Draycott Avenue, Kenton, Middx. HA3 0BU

 

YOUR PRIVACY

Tillfield Ltd is committed to protecting and respecting your rights to privacy.

This policy sets out the basis on which any personal data we collect from you, or that you may provide to us, will be used by Tillfield Ltd.

By making enquires, purchasing our products or using our websites, you consent to the collection, use and disclosure of your personal information in accordance with the following privacy policy :

 

COLLECTION OF YOUR PERSONAL DATA

We may collect, process and keep the following data about you: 

Information that you provide at the time of registering to use our following the websites:

• www.tillfield.com, www.softtouchbabywear.com, www.dolshe.co.uk

 

• Information given to us when you decided to make a purchase from Tillfield Ltd
• Information provided at the time of sign up for any of our email newsletters from all our websites
• Information provided when completing surveys for research purposes
• Any other time you provide any information about yourself and your company

 

This information may include:

• Your Name, Company Name, Address, ,VAT number and Phone number 
• Your email address
• Name, company address, phone number and email address of any References we request.
• Any other information you voluntarily provide

We may also ask you for information when you contact our customer service team. If you contact us, we may keep a record of that correspondence. If you telephone us, we may keep a recording of that call for training and monitoring purposes. 

We have put in place physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, unfortunately no data transmission over the Internet can be 100% secure, so whilst we will take all steps reasonably necessary to protect and ensure the security of your contact information we cannot guarantee it and any information you transmit to or from our websites is done so at your own risk. 

We strongly advise you to keep confidential any password that you create for use on our website and not to share it with anyone. To ensure others cannot access your account please remember to log off after your visit and close your browser. This is especially important if you are sharing a computer.

We would not knowingly offer or sell our products to children under the age of 18 and would not knowingly collect personal information from them. If a parent or guardian is aware that a child’s personal information has been provided in error, please contact us immediately and we will remove the details from our database. 

 

HOW WE USE THIS INFORMATION

Information we collect from you may be shared between all departments within Tillfield Ltd, our website providers, our marketing and our delivery agents, where appropriate, including;

• Communicate products and other marketing services to you
• Customise your shopping experience
• Register you on tillfield.com, dolshe.co.uk or softtouchbabywear.co.uk
• If you instruct us to provide services, we will use the information you provide to carry out our contractual obligations to you and to fulfil any legal obligations arising from your instructions such as: Facilitating payment for your purchases; Fulfill your order; Deliver merchandise and services that you purchase online etc
• If you fill in forms on our website, or contact us by any other means, we use the information you provide to respond to your enquiry or contact you on the basis that we have a legitimate interest to do so. 
• By submitting your personal data, you agree to this transfer, storing or processing. When you register with Tillfield Ltd; you will be given the option to receive information about products, promotions and special offers via mail and/or email. Please ensure that your preferences are taken into account by ticking the appropriate boxes as you go through the registration process on www.tillfield.com, www.dolshe.co.uk & www.softtouchbabywear.com

 

We may share your personal data with the police or other companies and organisations assisting us in fraud prevention or investigation and credit risk reduction when permitted or required to by law, or when trying to protect against or prevent actual or potential fraud or unauthorised transactions, or investigating fraud that has already taken place. 

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used. 

We will not use your personal information for any purpose not explained in this privacy policy and/or the privacy notices that apply to candidates and our staff members.

 

OUR POLICY ON STORAGE, PROCESSING AND RETENTION OF YOUR INFORMATION

Your information is stored only and used only within Tillfield Ltd.

Certain details such as name, address, email address and phone details are provided to our website providers, marketing and delivery agents. We retain your information for as long as you are our customer to deliver our products and services and to maintain records to satisfy tax and any other legal requirements.

 

WEB BROWSER COOKIES

Our site may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

 

UPDATING YOUR COMMUNICATION PREFERENCES

You may unsubscribe from our emails at any time by clicking the “unsubscribe” link at the bottom of the email. If you wish to change your mailing preferences you may do so by logging into your account or by contacting us.

You may ask that we do not send you communication using any of the contact details we hold on our records, including your email, SMS, telephone and postal information. 

 

YOUR RIGHTS WITH RESPECT TO THE PERSONAL INFORMATION WE HOLD

You have the right to ask for a copy of your personal information held by us. If you would like to see this or have any questions about this privacy policy, or the use of your personal information please contact us.

 

COMPLAINTS

You have the right to complain to the Information Commissioner about the way in which we collect and use your personal data: www.ico.org.uk/concerns or telephone 0303 123 1113.

 

CHANGES TO THIS PRIVACY POLICY

This policy is effective from 25 May 2018. We may change this privacy policy from time to time by updating this webpage.  

 

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